LINES OF SUCCESSION

Whether you have 15 employees or 1,500, you will need a succession plan. While that plan will differ in terms of scope depending on the size of your establishment, its main purpose remains constant: ensuring that employees are developing in their respective roles in order to fill in when they are needed.

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Consequences – A Deeper Look

In a recent Tao of The Velvet Rope podcast, I discussed the potential consequences of action or inaction by you or your Security Staff. And in a recent blogpost, we saw the predictable outcome of bad action on the part of some Security Staffers. It is human nature for individuals to react to the stimuli around them. […]

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Trust issues…

“A big part of gaining trust is proving that you yourself are responsible. If you are going to be responsible, you have to take ownership of your position.”

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The FNG

The Rookie. The Kid. The Newbie. At some point in time, you have either been or will work with The F’ing New Guy. Some staffers will be happy to take the opportunity to teach the kid the ropes. But most staffers will groan when they have to train a new bouncer. Why? Because teaching someone […]

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