Working in an environment where alcohol is distributed to large group of people carries with it inherent risks. Between physical altercations, broken glass, bodily fluids (blood, vomit, saliva, etc.), slips, and falls, there is a higher than normal chance that you will be injured on the job if you are not paying close attention to your surroundings.
This week, we’re going to focus on how to keep yourself, your co-workers, your Patrons, and your establishment much, much safer.
FIRST AID TRAINING AND FIRST AID KITS
First and foremost, do you have First Aid/CPR training? If your answer is no, follow this link immediately and sign up for a course, preferably the most advanced course possible. Why? For one, it could save the life of someone you love. People have heart attacks, choke on food, and injure themselves, EVERYDAY. No harm in taking a few hours out of your life to help save a life. In addition, you are learning a valuable skill that can come in handy in any number of settings, including your work place.
Second, do you have a First Aid kit on your worksite? You should – by law. As a matter of fact, you should have multiple First Aid kits to be extra safe. I have never worked in an entertainment venue where there was not a minor injury from broken glass. Know where your kits are located and keep them stocked with fresh supplies.
How many of you know the location(s) of your Fire Extinguisher(s)? Better yet, how many of you have performed a Fire Drill in your establishment? Call a Staff meeting and let everyone know where the First Aid kits/Fire Extinguishers are and how to use them (the Fire Extinguishers). A mock drill to evacuate your building in case of fire/gas leak/melee is never a bad idea. Know your exits and evacuation routes BEFORE you need to use them. Have a good evacuation plan and know how to communicate with your Staff during and after an evacuation. And no, yelling “FIRE!” is not a good idea.
You can buy cheap Emergency Lights just about anywhere. A small investment on the front end can save you millions – not to mention lives. Exit signs are great, but well-lit Exits are even better! Buy some Emergency Lights for your entire venue. Believe it or not, the power does go out on occasion!
The safety and security of your Patrons is paramount, but your Staff should also feel secure. Implementing an “escort” policy is an excellent idea for any establishment. No server, cocktail waitress, hostess, VIP host should ever leave the premises without an escort to their car. And this is regardless of how they may feel about it. The establishments in which I work DO NOT ALLOW female Staffers to walk to their cars unescorted.
In addition, Security Staff should always exit the venue at the end of the night in groups of two or three to guarantee their safety upon departure. Assaults on Security are not unheard of after-hours. A moment or two to get your colleague to the car will make everyone feel more secure and protect them from possible attacks. Remember the Buddy System?
Take some time to go over safety procedures with your employees. It could save your life.
Until next time…