Over the course of the past few years writing this blog, the importance of being “professional” and all that might entail has been reinforced in a number of our posts. Instead of a long reiteration of said posts, I thought that a few quick sentences could demonstrate how not to be – or be perceived as – a “Bouncer”. Please understand when I say “Bouncer”, I mean what the general public believes “bouncers” to be: large, menacing individuals who would rather fight than talk, and who take pleasure in belittling Patrons because they are on a power trip.
Here is a basic list – which if followed – will at the very least help you keep your job in the industry and possible even help to burnish your reputation. Much of it will seem like common sense…unless you’ve spent any time in a nightclub, in which case many of the sentences are far too common.
DON’T start fights
DON’T lose your cool over small things
DON’T be rude to Patrons
DON’T argue with intoxicated individuals
DON’T sexually harass your Patrons
DON’T drink on the job
DON’T play favorites with your Patrons
DON’T work for tips
DON’T make fun of or belittle your Patrons
DON’T sexually harass your coworkers
DON’T ignore your Patrons when they are trying to ask you a question
DON’T argue with your supervisor(s)
DON’T fight with your co-workers
DON’T automatically assume the intoxicated Patron is wrong
DON’T complain about your post for the night
DON’T get on a power trip
DON’T expect to be let go early
DON’T pick sides in an argument between Patrons
DON’T get upset when Patrons call you, your mother, or different members of your family terrible names
DON’T act like you are better than anyone on the Staff or in the line
DON’T lose your cool over big things
DON’T go into work with a bad attitude
DON’T sell drugs or tell Patrons where they can buy drugs
DON’T expect that intoxicated people will listen to anything you say
And, most important…………
DON’T EVER LOSE YOUR SENSE OF HUMOR!!!
Until next time.
Nightclub Security Consulting 